• Reoccurring base building janitorial services,  day porter / matron service , periodic maintenance and monitoring operational expense
• Cleaning for health to ensure a safe environment and positive work experience for all employees
• Exterior cleaning i.e., exterior window cleaning
• Floor & Carpet care programs
• Power washing 
• Specialty Services i.e., metal and stone maintenance

• Develop global and regional best-in-class processes and templates for Janitorial Excellence program focusing on the Key elements to include:
  1. Labor - Wage rates & Hours
  2. Benefits & Payroll Taxes 
  3. Supplies - Chemicals, Trash liners, etc.
  4. Equipment
  5. Misc. - Uniforms, Communications, Background Checks, etc.
  6. Overhead & Profit

1. Category Definition

2. Scope

• Provide world-class category service delivery and solutions to support accounts
  Specific to region & country:
  
  1. Key suppliers to drive "Best-fit, Best-value" model
     
  2. Validate Labor rates & benefits, productivity, equipment, OH & profit
     
  3. Develop should-cost modeling 
     
  4. Strategic / Preferred / Diverse Supplier Selection & Coverage

• Create an Excellence playbook that can address the who, what, where, when, why & how of cleaning
• Focus on arming the CBRE Procurement specialists to make a better-educated buying decision
• Able to answer the question, "why did I get this price"?

3. High Level Strategy

JAN-002 - Ver 2.0 (May 23)

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